Playing at LocoWin should be fun and enjoyable. Our mission is to entertain you but we understand the potential risks of problem gambling. We have provided below some ways to make sure your gambling is within controllable limits along with suggesting some places to go to if you need help.

Here are some tips:

• Jobs are for making money, but gambling is for entertainment. Treat it as an entertainment expense.
• Only gamble with money you can afford to lose.
• Know your limits and be clear about them before you start betting.
• Take a break. Gambling continuously without taking a break will impact your judgement.
• Don’t gamble when you’re upset or depressed. Talk to mates or family or get in touch with a Help Organization 
• Do other stuff. Sometimes less is more, so make gambling a part of a well-balanced lifestyle.
• Don’t go chasing losses. Set your limits, stay in control.

KNOW YOUR LIMITS

Since at LocoWin we believe that your ability to play safely is very important, we have tools that are there for you to use if you feel the need to have a break.

In the Limits Section of your account you will find:

Deposit Limits

This will limit the amount you can deposit during a certain period. Once you have reached this sum you will not be able to make any new deposits until your limit is reset.

Take a Break

You may feel in control but would like a break to consider your gambling, or maybe you are in the middle of a busy time and don’t want to spend time or energy on gambling. If this is the case, taking a break may help you. It will not be possible to reopen your account once in effect until the duration of the break has lapsed. 

Self-Exclusion

Should you be unable to control your gambling and decide to make a much longer break or even permanent, then it is possible to self-exclude. Choosing to self-exclude will mean that it will not be possible to reopen your account once in effect for a period of six months by clicking here.

Permanent Self-Exclusion

If your gambling has become a problem, or if friends and family have expressed concern, we recommend contacting us to request a Permanent self-exclusion please contact us via live chat or email [email protected].

Further Self Exclusion options can be found by visiting the Kahnawáke Gaming Commission

PREVENTING UNDERAGE GAMBLING

It is illegal for anybody under the age of 18 to open an account or gamble with LocoWin. Any minor who attempts to open an account with us or anyone who assists an underage person to open an account with us breaches our General Terms & Conditions.

Anyone under the age of 18 found using this site will have winnings forfeited and the account will be closed with immediate effect.

We also advise that you familiarise yourself with the built-in parental tools on your Mobile/Tablet/PC/TV devices. Such software can be obtained at www.netnanny.com.

Limit the amount of time your children spend online.

You can also help protect minors by doing the following:

• Do not share your login details with anyone.
• Do not enable the ‘remember password’ function on the log-in screens.
• Do not share your credit card or bank account details with minors.

Self-assessment test

If you are concerned about your gambling or you suspect that you may be developing a gambling problem, please try our Self-Assessment Test. The results will help you understand your gambling habits and assist you in addressing any potential gambling issues.

All in for Safer Gambling